Like everything we do, our return policy is simple, fair, and easy: If you are not satisfied with the fit, function, styling, etc. in ANY way, you can return it within 30 days for an exchange or a refund. To be eligible for a return, you must meet the following criteria:
- Your return must be within 30 days of the original ship date (when we sent it). Sorry, but if your shipdate was older than 30 days prior, we cannot accept it, even if there are "special circumstances", such as forgetting the item in the closet, needing to wait for a full moon, or being away on a covert CIA mission;
- They must be 100% NEW, and not used outside or on the motorcycle;
- They must be in sellable condition. This means undamaged, unmarked, unwashed, untested, unmodified, clean, dry, odor free, with all hangtags, labels, and packaging intact and attached;
- Please, please please do not remove, destroy, bend, fold, spindle, or mutilate the packaging;
- The return must arrive to our warehouse within 14 days of the original RMA date. Once you request the return, please ship it back to us promptly;
- Returns must be pre-authorized and be assigned a return authorization number (RA#);
- The RA# must be clearly written on the outside of the return shipment;
- Customers are responsible for freight costs associated with returning their item to us.
That's it. As long as your return meets this criteria, we will process it promptly, for any reason, without any fees or hassles. Items returned in non-sellable condition may not be eligible for return. "Non-sellable condition" includes but is not limited to: riding or other use, dirt, scratches, stains, missing or damaged packaging, items that have been modified, items with missing or detached hangtags, missing parts, odors such as cologne or cigarette smoke, dog or cat hair, etc. In addition, if you can, it helps us if you fold and pack items neatly. Thank you for your consideration.
Cruz Tools 3 Way T-Handle
Cruz Tools 3 Way T-Handle - 8, 10, and 12mm fixed sockets. Small enough (about 5.5€? long) to fit into a fanny pack, tank bag, or under your seat.
Cruz Tools DMX1 Tool Kit
The ultimate off-road tool kit. Complementing the long list of tools and other items (see link at top of page for complete details) is a stout and functional pouch using a super-tough shell, top grade hardware and zippers, plenty of storage €“ including a unique mesh cash and document pocket €“ and key clip.
Cruz Tools Econokit M1 Tool Kit
The EconoKIT M1 allows a major upgrade in both quality and content over OEM kits, yet at a very reasonable price. Four combination wrenches, and eight-inch adjustable wrench, locking pliers, and much more permit a wide range of operations. The pouch is designed to last for the long haul. Comprehensive and capable.
Cruz Tools Miniset MetricTool Kit
What do you get when you combine a precision 48-tooth ratchet with extension and eight-piece socket set? The MiniSet, that's what! Containing the most common metric sizes - including hex and Phillips bits - the MiniSet is not only highly capable but also likely to be highly prized, too. Tools are top-grade polished chrome, and stored in a durabl...
Cruz Tools Roadtech B1 Tool Kit for BMW
BMW motorcycles are legendary for innovation, and their choice of fasteners are no exception. Female star fasteners are commonplace, and some models even use rare male star screws. Add special wrench and hex key needs, and it becomes clear that a unique tool kit is called for. We've exceeded these needs with the new RoadTech B1 for BMWs, which p...
Cruz Tools Roadtech M3 Tool Kit
Ride an ADV or street bike with metric fasteners? Then check out the RoadTech M3. It's essentially an EconoKIT M1 and MiniSet MSM1 combined into a handy roll-up pouch. The M3 is equally at home on ADV tourers, sport bikes, standards, and quads. Put this in your fork bag, tank bag, or saddlebag and you'll be ready for just about anything.
Cruz Tools Roll-Up Pouch
Roll-Up Pouch A very rugged roll-up pouch constructed of Ballistic nylon, with eighteen pockets of varying width at two heights to accommodate a wide range of contents. Two lower pockets have a mesh cover with a Velcro® closure to hold small or loose items in place. A strip of reflective material is sewn into the back in case you're stuck on th...
Cruz Tools Speed Kit DMX Offroad Tool Kit
SPEEDKIT OFFROAD:The Speedkit DMX (Offroad) provides the essence of its bigger DMX siblings, but condensed to the format of our Speedkit series. Contents have been fine-tuned to the primary needs of offroad vehicles, and perfectly complemented by a camo-pattern pouch for that woodsy look. The result is an extremely compact and affordable tool ki...
Cruz Tools Speed Kit European Tool Kit
Cruz Tools Speed Kit EUROPEAN:European motorcycles, despite their typically taller price tags, have not been spared of "cheap tool kit" syndrome. The Speedkit European packs the same muscle as the Speedkit Metric, but with a slightly different wrench set to match European metric size standards. It will fit into most OEM tool cavities and provide...
Cruz Tools Speed Kit Metric Tool Kit
Cruz Tools Speed Kit Metric Tool KitThe Speedkit Metric provides unprecedented capability in an ultra-compact 7" x 2" x 2" pouch. They'll fit into most OEM tool cavities, but with more content and technician-grade tools. Included are wrenches, hex keys, a 5/8" x 18mm spark plug socket, pliers, tire gauge, and more. All housed in a sturdy zip-up ...