Like everything we do, our return policy is simple, fair, and easy: If you are not satisfied with the fit, function, styling, etc. in ANY way, you can return it within 30 days for an exchange or a refund. To be eligible for a return, you must meet the following criteria:
- Your return must be within 30 days of the original ship date (when we sent it). Sorry, but if your shipdate was older than 30 days prior, we cannot accept it, even if there are "special circumstances", such as forgetting the item in the closet, needing to wait for a full moon, or being away on a covert CIA mission;
- They must be 100% NEW, and not used outside or on the motorcycle;
- They must be in sellable condition. This means undamaged, unmarked, unwashed, untested, unmodified, clean, dry, odor free, with all hangtags, labels, and packaging intact and attached;
- Please, please please do not remove, destroy, bend, fold, spindle, or mutilate the packaging;
- The return must arrive to our warehouse within 14 days of the original RMA date. Once you request the return, please ship it back to us promptly;
- Returns must be pre-authorized and be assigned a return authorization number (RA#);
- The RA# must be clearly written on the outside of the return shipment;
- Customers are responsible for freight costs associated with returning their item to us.
That's it. As long as your return meets this criteria, we will process it promptly, for any reason, without any fees or hassles. Items returned in non-sellable condition may not be eligible for return. "Non-sellable condition" includes but is not limited to: riding or other use, dirt, scratches, stains, missing or damaged packaging, items that have been modified, items with missing or detached hangtags, missing parts, odors such as cologne or cigarette smoke, dog or cat hair, etc. In addition, if you can, it helps us if you fold and pack items neatly. Thank you for your consideration.
Sena 20S Bluetooth Communication System
The 20S is a state-of-the-art motorcycle and powersports Bluetooth communication system. The unit provides a sleek and aerodynamic design that offers a versatile jog dial that maximizes the ease of use for riders. The 20S features several industry firsts for the motorcycle Bluetooth communication headset market. One industry first is the introdu...
Klim Sena 10U for Krios
Klim SENA 10U for Krios Helmet. Specifically designed for the KLIM® KRIOS Adventure Helmet to ensure perfect compatibility and fit.
Sena 10C Bluetooth Camera & Communication System
The Sena 10C is the premiere communication system and Bluetooth camera combination on the market. By combining Sena’s Global Bluetooth leadership, innovative headset devices, and camera technology into one powerful setup, the Sena 10C is designed to revolutionize a variety of industries – from various outdoor sports, motorsports to first respond...
Sena 10R Communication System
Low profile, yet rich with high-performance features, the Sena 10R lets riders make hands-free phone calls, listen to music, get GPS directions, and have full-duplex intercom conversations with other riders in crystal-clear audio quality through the stereo Bluetooth® headset. Ultra slim and featherlight, it’s a particularly good choice for rider...
Sena 10S System
The Headset you know and love just got a facelift. The upgraded version of our tried and true SMH10. The SENA 10S moves this series forward with Bluetooth 4.1, enhanced speakers, increased intercom distance of 1.0 mile. The 10S is also equipped with FM Radio and Smartphone App capability for IPhone and Android. Four helmets can talk individually...
Sena SMH10R Low Profile Bluetooth Headset & Intercom
The SMH10R is a Bluetooth 3.0 stereo headset with long-range Bluetooth intercom designed specifically for sport bike riders who prefer smaller form factor for maximizing their riding performance, yet maintaining rich features of Bluetooth intercom. With the SMH10R, you can call handsfree on your Bluetooth mobile phone, listen to stereo music or ...
Sena SMH10 Basic Kit Communication System
The SMH10 is a Bluetooth 3.0 stereo headset with long-range Bluetooth intercom designed specifically for motorcycles. With the SMH10, you can call handsfree on your Bluetooth mobile phone, listen to stereo music or voice instructions of GPS navigations by Bluetooth wirelessly and have intercom conversations in full duplex with a passenger or oth...
Sena SMH10 Universal Microphone Kit
Headset Main Unit Speaker-Microphone Clamp Unit with Universal Microphone Kit USB Power & Data Cable Cigarette Charger 3.5mm Stereo Audio Jack Cable Glued Surface Mounting Adaptor Microphone Sponges Velcro Pads Allen Wrench Speaker Pads Microphone Cap
Sena 3S Single Pack Kit
The 3S is a Bluetooth 3.0 stereo headset with Bluetooth intercom designed specifically for motorcycles. With the 3S, you can call handsfree on your Bluetooth mobile phone, listen to stereo music, and have two-way intercom conversations in full duplex with a passenger or other riders. Thanks to the latest Bluetooth 3.0 and the advanced digital s...
Sena SMH5 Headsets
The SMH5 is a Bluetooth v3.0 Stereo Headset with Bluetooth Intercom designed specifically for motorcycles. With the SMH5, you can call hands free on your Bluetooth mobile phone, listen to stereo music or voice instructions of GPS navigation by Bluetooth wirelessly, and have two-way intercom conversations in full duplex with a passenger or other ...
Sena 10U System W/Handlebar Remote
The Sena 10U is a motorcycle Bluetooth communication system with handlebar remote designed for premium helmet brands including Shoei and Schuberth. Reflecting Sena’s commitment to providing real, innovative solutions for riders across the globe, the initial 10U release includes the support for the following helmets: Shoei GT-Air, Shoei Neotec an...
Sena Clamp Kits