Customer Service

Hours

Our phone and email customer service hours are 10:00 AM to 5:00 PM PST Monday thru Friday, excluding holidays. However, The BOMBERS are at a 24/7 state of readiness, and will try to respond to your contact as quickly as possible. Our policy is to return phone calls and emails within the same or max next business day.

Do you have a showroom?

We are an online business, and do not have a brick and mortar store set up for in-person shopping. Since we opened in 1999, our focus has been helping online customers around the world choose and size their motorcycle gear from our "Bomber Recommended" selection.

We have developed tools and processes to make online motorcycle gear shopping efficient and fun. By now we're pretty good at it, ESPECIALLY for riders needing sizing help or  looking for more technical, higher-performing gear. We would love the chance to earn your business, and hope you give us a try.

If you are new or new-ish to the sport, and need a full gear setup, we frequently do on-site or phone gear consultations. This is a comprehensive process built around informing people, NOT "selling" them. We'll discuss your bike, region, skill level, and type of riding, along with helping you with sizing, gear matching, and budget goals. Contact us by phone or HERE to arrange this, and let us know if you want fine Central Oregon beer and salty snacks at the ready.

Questions

For order tracking questions, please go to the shipping page or log into your account to check status. For other questions regarding Atomic-Moto customer service, you can either contact us by phone (our # is at the bottom of every page on this website) or email at Atomic-Moto and we will respond within 1 business day.